Privacy Policy
This Privacy Policy explains how Chennai Floral Creations handles personal data when you use drivergatepoint.makeup, make an inquiry, or engage us for floral design, wedding bouquets, or event decoration services.
Contact Information
Data We Collect
We may process contact details, event and order information, consultation notes, delivery instructions, payment-related records, and website usage data. For wedding and event projects, this can include names, preferred dates, venue details, floral preferences, colour choices, and communication history needed to plan and complete the service.
How We Collect Data
We receive data when you contact us by phone, submit a form, arrange a consultation, or share details during the planning process. We also collect certain technical information automatically, such as device and browser data, log records, and cookie-related information generated when you visit the site.
Cookies We Use
The site may use essential cookies to support core functions, preference cookies to remember selected settings, and analytics cookies to understand how visitors use the site. Cookies may be session-based or persistent depending on their purpose.
Cookie Controls
You may manage cookies through your browser controls and, where available, through on-site preference tools. Disabling some cookies may reduce the functionality of forms, session features, or usage measurement tools.
Your Rights
Subject to legal limits, you may ask to access, correct, update, or delete certain personal data, and you may object to or restrict some processing where applicable. We may need to verify your identity before acting on a request.
How to Make a Request
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or activity concerned. We will assess the request, respond within a reasonable period, and explain any refusal or limitation where the law allows.
Data Retention
Personal data is retained for the period necessary to manage inquiries, complete bookings, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it where practical.
Policy Changes
If we make material changes, we will update the policy text on the site and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.
How We Use Data
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm dates, manage deposits, coordinate floral design details, deliver and set up arrangements, process payments, maintain records, improve site performance, and meet legal or accounting obligations. We may also use limited data to prevent misuse of the site and to support internal administration.
Service Providers and Partners
We may disclose personal data to service providers that support website hosting, communications, payment processing, record management, or delivery and setup coordination. We may also share information with contractors involved in consultation or event fulfilment when needed to complete your request.
Legal Disclosures
We may share personal data when necessary to comply with legal obligations, enforce our terms, protect our rights, respond to lawful requests, or address fraud, security, or safety concerns. Any disclosure is limited to what is reasonably required for the relevant purpose.